Terms of service

Terms of Service

OVERVIEW

Welcome to Creator Closer! The terms “we,” “us,” and “our” refer to Creator Closer. Creator Closer operates this website and provides an AI-powered software application designed to help users discover YouTube influencers, generate personalized outreach emails, and receive assistance with influencer negotiations (collectively, the “Services”).

Creator Closer is powered by third-party technologies and service providers, including Shopify for applicable storefront and payment services.

These Terms of Service (“Terms”) describe your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By accessing, purchasing, or using Creator Closer, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

To access Creator Closer, you may be required to provide information, including your name, email address, billing information, and account credentials.

You agree to provide accurate, complete, and current information when registering or purchasing our Services.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

You may not sell, transfer, share, assign, or license your account to another person without our written permission.

We reserve the right to suspend or terminate accounts that violate these Terms.

SECTION 2 - OUR PRODUCTS AND SERVICES

Creator Closer is an AI-powered software application designed to simplify YouTube influencer marketing.

Our Services may include:

  • Discovering YouTube creators based on product niches, keywords, geographic locations, and other available search criteria.

  • Identifying creators who may be suitable for affiliate-based or paid promotional partnerships.

  • Displaying publicly available creator contact information when accessible.

  • Generating personalized influencer outreach emails using artificial intelligence.

  • Providing AI-generated responses to assist with influencer communication and negotiations.

  • Saving creator information and outreach conversations for future reference.

Creator Closer does not guarantee that any influencer will respond to an outreach email, accept an affiliate offer, agree to a paid partnership, or promote a user's product.

Creator contact information, channel statistics, and other third-party data may be incomplete, outdated, unavailable, or inaccurate.

Creator Closer does not guarantee the accuracy or availability of information obtained from YouTube or other third-party sources.

All features, functionality, and descriptions of our Services are subject to change without notice.

We reserve the right to modify, discontinue, or limit any feature or service at our discretion.

SECTION 3 - ORDERS AND REFUNDS

When you place an order, you are making an offer to purchase access to Creator Closer.

Creator Closer reserves the right to accept or decline any order at its discretion.

Your purchase is not considered accepted until payment has been successfully processed and your order has been confirmed.

Due to the digital nature of Creator Closer and the immediate access provided to our proprietary software, all purchases are final and non-refundable, except where required by applicable law or where a refund is approved due to an error made by Creator Closer.

Refunds will not be issued solely because a user does not secure an influencer partnership, receive responses to outreach emails, achieve expected marketing results, or no longer wishes to use the Services.

Nothing in this section limits any non-waivable consumer rights under applicable law.

SECTION 4 - PRICES AND BILLING

Prices, discounts, subscription fees, and promotional offers are subject to change without notice.

The price charged will be the price displayed at the time of purchase.

If Creator Closer offers recurring subscriptions, the applicable billing frequency, renewal terms, and cancellation instructions will be disclosed at checkout.

By purchasing a recurring subscription, you authorize the applicable payment provider to charge your selected payment method according to the subscription terms presented at checkout until the subscription is canceled.

Canceling a subscription prevents future renewal charges in accordance with the disclosed cancellation terms but does not automatically entitle you to a refund for previous payments.

You agree to provide accurate billing and payment information and promptly update such information when necessary.

We reserve the right to suspend access to the Services if payment cannot be processed.

SECTION 5 - DIGITAL DELIVERY AND ACCESS

Creator Closer is a digital software application. No physical products are shipped unless explicitly stated otherwise.

Access to the Services is generally provided electronically following successful payment and account activation.

We are not responsible for delays in accessing the Services caused by internet connectivity issues, device incompatibility, third-party service interruptions, or circumstances outside our reasonable control.

Users are responsible for maintaining compatible devices and a reliable internet connection.

SECTION 6 - INTELLECTUAL PROPERTY

All Creator Closer content, software, trademarks, logos, graphics, designs, text, features, functionality, and proprietary technology are owned by Creator Closer or its licensors and are protected by applicable intellectual property laws.

Purchasing access to Creator Closer grants you a limited, non-exclusive, non-transferable, and revocable license to use the Services for their intended purposes.

You may not reproduce, distribute, resell, reverse engineer, copy, modify, or commercially exploit Creator Closer's software, proprietary technology, or intellectual property without prior written permission.

You may use outreach emails and responses generated through Creator Closer for your own legitimate business communications, subject to applicable law and any third-party rights.

Unauthorized use of our intellectual property may result in account termination and legal action.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

Creator Closer may integrate with or rely on third-party services, including YouTube, artificial intelligence providers, payment processors, and other technology platforms.

These services may have their own terms, conditions, and privacy policies.

We do not control the availability, performance, or accuracy of third-party services.

Third-party integrations may be modified, restricted, interrupted, or discontinued without notice.

Creator Closer is not responsible for interruptions or limitations resulting from changes made by third-party providers.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to YouTube channels, creator profiles, websites, or other third-party resources.

These links are provided for convenience and informational purposes.

Creator Closer does not control, endorse, or guarantee the accuracy, reliability, or safety of third-party websites or their content.

Users access third-party websites at their own discretion and risk.

Any agreements, payments, partnerships, or disputes involving third parties are solely between the user and the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Where Creator Closer uses Shopify to operate its storefront or process purchases, Shopify provides the underlying commerce infrastructure.

Purchases of Creator Closer products or services are made directly with Creator Closer.

Shopify is not responsible for the functionality, performance, or results of Creator Closer's software.

By purchasing or using our Services, you acknowledge that Shopify is not a party to agreements between Creator Closer and its customers, except as otherwise provided under Shopify's applicable terms.

SECTION 10 - PRIVACY POLICY

Personal information collected through Creator Closer is subject to our Privacy Policy.

Information collected may include account registration details, billing information, product descriptions, search preferences, saved creator information, and content submitted for AI-generated outreach or negotiation assistance.

Certain information may be processed by third-party service providers to operate and improve our Services.

By using Creator Closer, you acknowledge that you have reviewed our Privacy Policy.

For additional information regarding how your information is collected, processed, stored, or shared, please review our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit reviews, suggestions, recommendations, ideas, or other feedback regarding Creator Closer, you grant us a perpetual, worldwide, non-exclusive, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback for business and promotional purposes.

You represent that you have the necessary rights to submit such feedback.

We are not obligated to compensate users for feedback or implement suggested improvements.

We reserve the right to remove feedback that violates applicable laws, intellectual property rights, or these Terms.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Creator Closer may occasionally contain errors, inaccuracies, or omissions relating to software functionality, influencer information, pricing, descriptions, or availability.

We reserve the right to correct errors, update information, modify features, or cancel orders where appropriate.

We do not guarantee that influencer data, email addresses, channel information, or AI-generated content will always be accurate, complete, or current.

Users are responsible for reviewing and verifying information before relying on it for business decisions.

SECTION 13 - PROHIBITED USES

You may use Creator Closer only for lawful business purposes.

You agree not to:

  • Use Creator Closer to send unlawful spam, fraudulent communications, or deceptive marketing messages.

  • Harass, threaten, impersonate, or mislead YouTube creators or other individuals.

  • Violate applicable advertising, privacy, consumer protection, or electronic communication laws.

  • Collect, distribute, or misuse personal information unlawfully.

  • Attempt to bypass security features or gain unauthorized access to the software.

  • Copy, resell, reverse engineer, or exploit Creator Closer's proprietary technology.

  • Use automated systems to overload, disrupt, or interfere with the Services.

  • Upload malicious code, viruses, or harmful software.

  • Use Creator Closer to promote illegal products or services.

  • Violate the rights of third parties, including intellectual property and privacy rights.

Users are responsible for ensuring their influencer outreach activities comply with applicable laws and regulations, including relevant email marketing and advertising disclosure requirements.

Creator Closer reserves the right to suspend or terminate accounts that violate these restrictions.

SECTION 14 - TERMINATION

We reserve the right to suspend, restrict, or terminate access to Creator Closer if a user violates these Terms or engages in unlawful or abusive activity.

Termination may result in the loss of access to saved creator information, outreach drafts, and other account data, subject to applicable legal requirements.

Users remain responsible for outstanding payment obligations incurred before termination.

Provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, and other terms intended to survive termination shall remain effective.

SECTION 15 - DISCLAIMER OF WARRANTIES

Creator Closer provides software tools designed to assist users with influencer discovery, outreach, and negotiations.

We do not guarantee specific business outcomes, including influencer responses, successful partnerships, increased sales, revenue, or return on investment.

AI-generated outreach emails, negotiation responses, and recommendations are provided for informational and assistance purposes.

Users are responsible for reviewing, editing, and approving AI-generated content before using it.

Creator Closer does not guarantee that AI-generated responses will be accurate, persuasive, appropriate, or successful in securing partnerships.

To the fullest extent permitted by applicable law, the Services are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, secure, error-free, or continuously available access to the Services.

Some jurisdictions do not allow certain warranty disclaimers, so these limitations may not apply to all users.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Creator Closer and its owners, affiliates, employees, contractors, service providers, and licensors shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our Services.

This includes, without limitation:

  • Lost revenue, profits, or business opportunities.

  • Unsuccessful influencer outreach campaigns.

  • Failure to secure affiliate or paid influencer partnerships.

  • Inaccurate or outdated creator contact information.

  • Errors or inaccuracies in AI-generated communications.

  • Disputes between users and influencers.

  • Third-party service interruptions.

  • Loss of data or business information.

Creator Closer is not responsible for the actions, statements, performance, or contractual obligations of influencers discovered through the Services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Creator Closer, its owners, affiliates, employees, contractors, and service providers from third-party claims, damages, liabilities, losses, and reasonable legal expenses arising from:

  1. Your violation of these Terms of Service.

  2. Your violation of applicable laws or regulations.

  3. Your misuse of the Services.

  4. Your communications, agreements, or disputes with YouTube creators.

  5. Your infringement of another party's intellectual property, privacy, or other legal rights.

This obligation applies to the extent permitted by applicable law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions shall continue in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure by Creator Closer to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

These Terms, together with our Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between you and Creator Closer regarding use of the Services.

They supersede previous agreements or communications concerning the same subject matter.

SECTION 20 - ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without prior written consent from Creator Closer.

Creator Closer may assign or transfer its rights and obligations in connection with a business sale, merger, acquisition, restructuring, or other lawful business transaction, subject to applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Creator Closer is legally established, without regard to conflict-of-law principles.

Any disputes arising from these Terms shall be handled by courts having appropriate jurisdiction, subject to applicable consumer protection laws.

SECTION 22 - HEADINGS

Section headings are included for convenience and organization only.

They shall not affect the interpretation or enforceability of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

Creator Closer reserves the right to update, modify, or replace these Terms of Service.

The most current version will be available on our website.

We may notify users of material changes as required by applicable law.

Continued use of Creator Closer after updated Terms become effective constitutes acceptance of those Terms, to the extent permitted by law.

If you disagree with any updated Terms, you should discontinue use of the Services.

SECTION 24 - CONTACT INFORMATION

Questions, concerns, or requests regarding these Terms of Service should be directed to:

Creator Closer

Email: Creatorcloserinquiry@gmail.com